
Janitorial built for portfolios: multi-tenant office, mixed-use, and retail centers. W-2 employees, COI on file, single point of contact, after-hours access. Trusted by Seattle property managers for 20+ years.
Property managers don't have time to chase three vendors across five buildings. We give you one account manager, one COI, and one invoice — across every property in your portfolio. Crews work after hours, sign in at the security desk, and report to your team through a single point of contact.
Every cleaner is a W-2 employee of Emerald City Cleaning. Not a subcontractor. Not a temp. Uniformed, English-speaking, and background-checked to the standard our high-security facility accounts require — so tenants see a professional crew that reflects well on your building.
Site supervisors run random quality inspections on every account. Issues get caught and corrected before tenants escalate to your office.
We're built for commercial property management firms running real portfolios in Seattle and the Eastside. If any of the below sounds like you, we're a fit.
Class A, B, or C office buildings with shared common areas, lobbies, restrooms, and elevators that need consistent nightly service.
Ground-floor retail with office above, or office with retail/restaurant tenants — different scopes per zone, one vendor managing it all.
Common areas, sidewalks, parking lot policing, restroom servicing. Tenant-paid or landlord-paid scopes — we handle the billing split.
Healthcare-adjacent professional buildings with infection-control standards, restroom sanitization protocols, and after-hours access requirements.
Landlord covers shared spaces, tenants handle their own suites — we run the common-area scope and stay out of tenant suites.
Existing vendor walked, missed a night, lost staff, or stopped responding? We can stand up coverage in 48 hours for urgent transitions.
We walk the property with your PM, document scope by zone, and confirm access, security, and tenant schedules.
We issue a Certificate of Insurance naming your management company and ownership entity, then send a clear flat-rate scope.
We assign a named lead and a backup. Same faces every shift. Keys logged, security desk introduced, schedule confirmed.
Site supervisor inspections, monthly check-in with your PM, and a single point of contact for tenant complaints.
Every cleaner is on our payroll. No subcontractors, no surprise faces in your building.
COI named additional-insured at no charge. Adjustable limits to meet tenant or lender requirements.
One account manager across your whole portfolio. Tenant complaints route to one inbox, one phone, one human.
Seattle-based, woman-owned (OMWBE), ISSA and EPA Safer credentialed. Your PM knows our owner by name.
Yes. We service portfolios across multi-tenant office, mixed-use, and retail. One account manager, one COI on file, consolidated monthly invoicing — even when crews work different properties on different schedules.
All cleaners are W-2 employees of Emerald City Cleaning. We do not use independent contractors. Every employee passes the extensive background check we use for our high-security facility accounts, and is uniformed and English-speaking — so liability, training, and accountability sit with us.
Yes. We are fully bonded and insured. COIs naming PM companies, ownership entities, and tenants as additional insureds are issued at no charge. We can adjust limits if your lease or lender requires.
We work after business hours — weekly, bi-weekly, monthly, or nightly. Keys and fobs are logged, sign-in at the security desk is standard, and tenant complaints route directly to our account manager. Site supervisors run random quality inspections so issues are caught before tenants escalate.
South Lake Union, Belltown, Downtown, Capitol Hill, Pioneer Square, Ballard, Fremont, Queen Anne, U District, and across the water to Bellevue, Kirkland, and Redmond. Our Elliott Ave HQ is central to every major Seattle commercial corridor.
Most properties start within 7-14 days of a signed scope. Walkthrough, COI, key handoff, and crew assignment run in parallel. For urgent vendor-transition situations we can stand up coverage in 48 hours.
Three reasons. (1) Seattle-based, woman-owned (OMWBE), 20+ years of local operating history — your account manager actually walks the site. (2) W-2 employees only, no chain of subcontractors. (3) ISSA CIMS + EPA Safer Choice credentialed, every employee passes the extensive background check we use for high-security facility accounts, plus tenant-facing professionalism (uniforms, English-speaking, supervisors).
Tell us about your portfolio. We'll walk the property, write a clean flat-rate scope, and issue a COI — no pressure, no contract until you're ready.